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What workedAug 8, 2026

What worked pricing with one simple annual plan

We had monthly, annual, and a fake "enterprise" tier that confused everyone. Support questions were mostly "which plan…

Tools and processesAug 3, 2026

On tools and processes: a lightweight QA checklist before launch

We shipped a broken export because I tested happy path only. Now every release runs a ten-item checklist on staging: si…

What workedAug 3, 2026

What worked replying to every early user manually

For the first ninety days, every signup triggered a personal email from me—not automated, templated but customized with…