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MarketingJul 29, 2026

On marketing: finding users in one niche subreddit

Broad marketing failed. We sold to indie bookkeepers—a tiny niche with active forums and strict self-promotion rules.…

Tools and processesJul 28, 2026

On tools and processes: a lightweight QA checklist before launch

We shipped a broken export because I tested happy path only. Now every release runs a ten-item checklist on staging: si…

What workedJul 28, 2026

What worked replying to every early user manually

For the first ninety days, every signup triggered a personal email from me—not automated, templated but customized with…