What failedAug 6, 2026
What failed launching on five platforms at once
Launch day I posted on Product Hunt, Hacker News, Twitter, LinkedIn, and three Discord servers within two hours. I thou…
CodingJul 25, 2026
On coding: migrating auth without downtime
Switching auth providers scared me—sessions, passwords, OAuth tokens. We ran dual-write for two weeks: new signups on t…
Tools and processesJul 25, 2026
On tools and processes: support inbox to product feedback loop
Support lived in email; product ideas lived in Slack; they never met. We tag every support thread in Help Scout with "b…